Zuora Live Objects
Subscription analytics for enterprises like Zoom.
Inside the product
A 12-month line chart of example MRR, growing from $182k to $263k, with a switch to monthly churn.
A six-month retention grid of example cohorts. The January cohort keeps 58% of customers by month five.
Results
Enterprisecustomers incl. Zoom
The problem
Live Objects built an AI-driven process engine that lets Zuora customers see the processes behind their subscriber experiences; Zuora later acquired its IP. Enterprise customers including Zoom use it to analyze subscription and billing data.
What I did
- Rebuilt and optimized the platform.
- Built D3.js dashboards for large datasets and operational metrics.